Support

Details
Parent Category: Corporate
Published on Wednesday, 02 July 2008 17:31

We offer technical support for our customers that have a subscription or a consulting agreement with us.

To access support:

  • Access Continuent Support Portal to submit issues as tickets. This will ensure correct customer information, complete details about the issue, and will help our team with resolving your issue.

NOTE: If you still have open support tickets on our old support portal, hosted at Salesforce.com, you can access it here: Old Support Portal 

 login button

There are three easy ways to submit a new ticket:

  • Submit a case at support.continuent.com
  • Send an This email address is being protected from spambots. You need JavaScript enabled to view it. with a descriptive subject and some background of the problem.  You may include logs as an attachment for us to review
  • Call our help desk at (866) 998-3642 and open a support case.