This code of conduct outlines our expectations for ourselves, the Continuent community of customers and users, as well as the wider MySQL and database community with whom we typically interact with.
We are committed to providing a welcoming and inspiring environment for all, and expect our code of conduct to be honored accordingly.
Key Principles
- Availability: Our company is open and available. We aim to provide a welcoming environment for anyone who interacts with us.
- Collaboration: We strive for transparency, and we work closely with our colleagues and wider community to coordinate our efforts. Collaboration reduces redundancy and improves the quality of our work.
- Consideration: People use our work, and we depend upon the work of others. Consider customers, users and colleagues before taking action.
- Honesty: We aim for truthfulness with each other and our customers; and our business dealings in general. We thrive to be unbiased with our views on technologies and solutions by ourselves and our competitors.
- Pragmatism: Questions are encouraged and should be asked early in any process to avoid problems later. Be thoughtful and considerate when seeking out the appropriate forum for your questions. Those who are asked should be responsive and helpful.
- Respect: We expect people to work together to resolve conflict, assume good intentions, and act with empathy. Do not turn disagreements into personal attacks.
- Responsibility: When colleagues or members of our community cannot carry out their work, they should make it known and take the proper steps to ensure that others can pick up where they left off.
This code of conduct is not exhaustive or complete. It serves to distill our common understanding of a collaborative, shared environment and related goals. We expect it to be followed as much in spirit as to the letter.
Diversity Statement
We are committed to building an environment that is open for all. Although we may not be able to satisfy everyone, we all agree that everyone is equal.
Whenever one of us has made a mistake, we expect them to take responsibility for it.
If someone has been harmed or offended, it is our responsibility to listen carefully and respectfully, and do our best to right the wrong.
Although this list cannot be exhaustive, we explicitly honor:
- Age
- Culture
- Disability
- Ethnicity
- Gender
- Gender identity or expression
- Language
- National origin
- Political beliefs
- Profession
- Race
- Religion
- Sexual orientation
- Socioeconomic status
We will not tolerate discrimination of any kind and in particular based on any of the protected characteristics above.
Reporting Issues
If you experience or witness unacceptable behavior — or have any other concerns — please report it by emailing . All reports will be handled with discretion.
In your report please include:
- Your contact information.
- Names (real, nicknames, or pseudonyms) of any individuals involved. If there are additional witnesses, please include them as well.
- Your account of what occurred, and if you believe the incident is ongoing.
- Any additional information that may be helpful.
After filing a report, a dedicated Continuent representative will contact you personally. The Continuent representative will then review the incident, follow up with any additional questions, and make a decision in conjunction with management as to how to respond.
Anyone asked to stop unacceptable behavior is expected to comply immediately. If an individual engages in unacceptable behavior, the Continuent may take any action we deem appropriate.
Anti-Corruption, Anti-Money Laundering, and Anti-Bribery
Policy Statement
Our company is committed to conducting business with integrity, transparency, and in compliance with all applicable laws and regulations, including anti-corruption, anti-bribery, and anti-money laundering (AML) laws in every country where we operate. We have zero tolerance for bribery, corruption, money laundering, or any activity that facilitates or enables these practices.
Bribery and Corruption Prohibited
Employees, officers, directors, contractors, and third parties acting on behalf of the company may not offer, give, solicit, or receive bribes or any improper payments or benefits, whether directly or indirectly. This applies to interactions with public officials, business partners, customers, and any other third party. Prohibited conduct includes, but is not limited to:
- offering or accepting cash, gifts, hospitality, or favors to influence a business decision;
- making facilitation payments to expedite routine government actions;
- using third parties to make improper payments or offer incentives on behalf of the company.
Anti-Money Laundering (AML)
Employees must remain vigilant in identifying and reporting any suspicious financial activity that may involve the use of our company or its services to disguise the origins of illegally obtained funds. Activities that could indicate potential money laundering include:
- large or unusual cash transactions;
- payments from unknown or unverified sources;
- attempts to structure transactions to avoid reporting thresholds.
All employees are required to report any suspicious activity to their supervisor or the company’s Compliance Officer immediately.
Due Diligence and Third Parties
The company shall conduct reasonable due diligence before engaging with third parties, including agents, consultants, resellers, and joint venture partners. This includes assessing the third party’s reputation, ownership, and compliance with anti-corruption and AML laws. Agreements with third parties must contain appropriate compliance clauses.
Record-Keeping and Transparency
All business records, including financial transactions, must be accurate, complete, and transparent. Employees must not create or approve any documents that are false, misleading, or intended to disguise the true nature of a transaction.
Reporting and Non-Retaliation
If you suspect or become aware of any violation of this policy, you must report it immediately to your supervisor, the Compliance Officer, or through the company’s confidential reporting channel. Retaliation against individuals who report concerns in good faith is strictly prohibited and will not be tolerated.