Continuent’s customer support has been outstanding. Robert Hodges has been personally involved in making sure we are using the product properly and has made sure that promised enhancements have been made in a timely manner. I have been very impressed with Robert and the engineers that we have been working with (they are extremely customer focused).”
Sr Database Administrator
We’ve had the opportunity to collaborate with Continuent on Tungsten quite a bit, which means it made integration into our environment for CyberArk password vaults and at a lower level with Puppet. As a result we can with confidence mass deploy our servers. We have great response time and collaboration on our issues and it is very nice to have that relationship with Continuent.”
Heidi E. Schmidt
Senior Database Administrator
Daily database maintenance operations can be now done without causing long service breaks to the services. This is one BIG helping thing from DBA’s point of view.
Continuent Tungsten Smartscale out-of-the-box is a good concept that we utilize with our clusters.
With new Continuent Tungsten support platform in use, we have got fairly quickly help to our problems, even during out-of-office times. This is how it should be and I hope this will stay like this in the future too.”
Sr. Systems Architect, Hosting
“F-Secure has been using Continuent Tungsten in production for 2 years. During that time, we have migrated most of our critical database systems to Continuent Tungsten. The main reason for us using Continuent Tungsten is the high availability it brings. Running very business critical systems, we have to be able to provide five nines uptime for many of our services. This is where Continuent Tungsten comes along. One can easily perform maintenance (upgrade MySQL or Continuent Tungsten components), backups can be without performance hit on live service and one can easily scale read-only queries.
Of course all of these (except version upgrades) can easily be achieved with standard MySQL replication. But where Continuent Tungsten kicks in and only true reason is high availability, avoiding single point of failure. And that is what it does perfectly.
One of the most important things for us is usability of the software. F-Secure Hosting organization runs many datacenters worldwide and has people working on multiple locations. We have SOC team monitoring our systems 24/7. It is important these guys can react to alerts without escalating to higher tiers in the organization. This of course requires good documentation. With current major version of Continuent Tungsten we have finally reached the level where our SOC guys can perform basic maintenance operations to malfunctioning systems.
I have been working with Continuent Tungsten for a year now. Having worked many years with various other more-or-less vanilla MySQL HA solutions (replication, cluster, DRBD) I must say Continuent Tungsten is nowadays very mature enterprise level application that helps us to achieve five nines on database level.”
Systems Architect, Hosting Helsinki
“We have Continuent Tungsten in all of our environments, (dev/qa/uat/prod) and we’re using it for all of our web applications. We sell almost 1M used cars a year using Continuent Tungsten.
I’ve been really impressed with the intelligence of both the software and the support we receive from Continuent. I have nothing but good things to say about your software and your company. I’d be happy to talk to any perspective customers at the Percona Live: MySQL Conference & Expo 2013 or take them to dinner while we’re there. We currently have 100 MySQL servers running Continuent Tungsten and love the ease of use and management.”
“The only thing Marketo has more passion for than its product, is its customers. By leveraging the Continuent Tungsten platform, we have increased our ability to provide higher levels of availability and uptime, including complex database upgrades and operations in production.
Upon database failure our earlier solution resulted too often in downtime, which is in excess of 30 minutes and impacting more than 150 customers at the time. With Continuent Tungsten there is no down time, just predictable degradation of the performance until misbehaving servers will be up again.
With Continuent Tungsten we can make changes within our operation environment while being able to provide continuous operation during the regular maintenance cycles and also during larger upgrade process, being that for our own app, database or hardware.
Continuent can help us at least in two ways to lower op-ex: enables more customers on each pod (database cluster) and allows us to use replication between our current hosting provider and another, more cost effective hosting provider to augment pods or completely switch over to save significant money. These two combined will easily save us multiple times the investment we are making in Continuent Tungsten software.”
“Modernizing Medicine is a maker of a specialty Electronic Medical Records (EMR) system named EMA that is going to revolutionize the way doctors practice medicine. Continuent Tungsten has allowed us to deploy clusters in the Amazon Cloud quickly, which is key for our rapidly growing company. In addition, Continuent Tungsten is a key component in allowing us to meet our uptime SLA.
Perhaps the most important item is the support we receive from Continuent, which I am pleased to say, responds quickly and resolves all issues (including self-inflicted!), and accepts feedback for future enhancements.”
Senior Site Reliability Engineer
The engineers at Continuent are fast to react to support cases, a much welcome departure from the Sun/Oracle help desk to which we were accustomed. And they have gone beyond the service agreement and helped us with other MySQL issues.
I’d endorse Continuent Tungsten to anyone who needs full-time data availability and does not have team of experts at the ready.”
Software Engineering Manager
“Discovering Continuent was a real game changer for Stitcher in terms of our data redundancy, performance, scalability and up time. Using Continuent Tungsten and the Tungsten Replicator for our MySQL data, we were able to seamlessly migrate to AWS from our hosted datacenter with no downtime, have improved our SQL response time using read/write splitting, have nearly eliminated downtime caused by a DB problem, and are fully redundant with nodes distributed across AZs. Using Continuent Tungsten has simplified the task of working with terabytes of data by providing full backup, recovery, replication and failover support.
I’ve also been very pleased with the Continuent Tungsten team. Whenever I have a question or issue in need of resolution, I’ve received prompt, expert and personalized service from them. The whole Continuent Tungsten environment has been one of the coolest technologies I’ve worked with.”
Director of Engineering
“Millions of researchers, scholarly writers, students, and librarians use Thomson Reuters’ EndNote Web to collect, organize and share their research. Cite While You Write in Microsoft Word easily enables users to cite references in their papers and create formatted bibliographies.
Continuent Tungsten speeds up the development and performance of EndNote Web’s dynamic, database-driven application and web services that must manage a complex set of workflows for millions of large, user writeable data sets.”
Manager of Web Software Development