Continuent operates a continuous release schedule using the following basis:
- One major release version every 12 months (e.g. v6.x, v7.x)
- One minor (feature) release version every 3 months (e.g. v6.1, v6.2)
- One bug fix release every 6 weeks (e.g. v6.1.1)
While we may not always be able to achieve these dates, these are the dates and targets we aim for.
The End-of-Life (EOL) policy for all versions of all products is three (3) years from the release of the corresponding major (x-version) release.
- v4.x was originally released in 2013, thus it has effectively been EOL for some time already, but we will grant a grace period extension of EOL until August 31, 2018.
- v5.0 was released in June 2015, thus the official EOL for v5.x will be in June 2018, but we will grant a grace period extension of EOL until August 31, 2018.
The policy is used to ensure that we can support our customers with the best and latest version of the software. Throughout the lifecycle of the product we endeavour to help you upgrade Continuent software to the latest version, and to provide you with the most efficient methods and tools to achieve that.
Because there is a new major version every year, it should be possible to upgrade the product easily. This provides a period of 3 years to upgrade to the next available major version.
Meanwhile, for a product that is within its support lifecycle, we provide:
- Full support for using and addressing, fixing problems with our software.
- Bug fixes up until EOL is enacted.
- All improvements to existing functionality applicable to the major release version up until the EOL is reached.
- Upgrade assistance to keep your version up to date will be available.
Once a product reaches EOL:
- Improvements to existing features will no longer be available.
- Bug fixes will no longer be available.
- Support for that version will no longer be provided.
- Upgrades, and assistance to upgrade to a supported version, will continue to be provided.