Training

Introduction To Tungsten Support

A Brief Introduction & Overview Of Continuent’s Industry Best Support Services

Learn About How To Access Our Support Services Incl. Software Downloads, Zendesk & More

Watch this short introductory video with Chris Parker, Customer Success EMEA & APAC for am overview of Continuent Tungsten Support from how to download Tungsten software via Tungsten documentation all the way to our EOL schedule and check in calls.

Topics Covered

  • Downloading Software
  • Documentation, Release Notes & Other Resources
  • Zendesk (Incl. Published SLAs)
  • Gathering Diagnostics
  • EOL Schedule
  • Regular Check In Calls
  • Summary

Watch The Training

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Slides

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If you have any questions about the training programm or our products, please contact us.