Global MySQL Availability: SaaS Cloud Contact Center Secures Continuous Operations in multi-region AWS
Video
Slides
Cloud-Based Active/Active Tungsten MySQL Clusters @ Vonage
Vonage, the global SaaS provider with Cloud Contact Center solution (formerly NewVoiceMedia), is the leading Salesforce telephony solution. They immediately deliver up-to-date routing data to clients for thousands of simultaneous VoIP calls and other communication channels.
When there is a significant write load on geographically distributed applications, active/active MySQL clustering is needed. These applications require fast response times for both reads and writes, and they also need to share data on a global scale.
Join this webinar with Eero Teerikorpi, CEO at Continuent, for a walk-through of how the Continuent Team helped Vonage build a multi-region active/active MySQL Tungsten Cluster in AWS Cloud serving a global high-volume Cloud Contact Center.
Cloud-Based Active/Active Tungsten MySQL Clusters @ Vonage
Vonage, the global SaaS provider with Cloud Contact Center solution (formerly NewVoiceMedia), is the leading Salesforce telephony solution. They immediately deliver up-to-date routing data to clients for thousands of simultaneous VoIP calls and other communication channels.
When there is a significant write load on geographically distributed applications, active/active MySQL clustering is needed. These applications require fast response times for both reads and writes, and they also need to share data on a global scale.
Join this webinar with Eero Teerikorpi, CEO at Continuent, for a walk-through of how the Continuent Team helped Vonage build a multi-region active/active MySQL Tungsten Cluster in AWS Cloud serving a global high-volume Cloud Contact Center.
Agenda
- Continuent Introduction
- How to build a global, multi-region active/active MySQL Tungsten Cluster in AWS Cloud for Cloud Contact Center
- Continuent Tungsten Solutions and Benefits
- Key Benefit Highlight: Global MySQL Availability
- Q&A