Global MySQL Availability: SaaS Cloud Contact Center Secures Continuous Operations in multi-region AWS
Video
Slides
Cloud-Based Active/Active Tungsten MySQL Clusters @ Vonage
Vonage, the global SaaS provider with Cloud Contact Center solution (formerly NewVoiceMedia), is the leading Salesforce telephony solution. They immediately deliver up-to-date routing data to clients for thousands of simultaneous VoIP calls and other communication channels.
When there is a significant write load on geographically distributed applications, active/active MySQL clustering is needed. These applications require fast response times for both reads and writes, and they also need to share data on a global scale.
Join this webinar with Eero Teerikorpi, CEO at Continuent, for a walk-through of how the Continuent Team helped Vonage build a multi-region active/active MySQL Tungsten Cluster in AWS Cloud serving a global high-volume Cloud Contact Center.
Cloud-Based Active/Active Tungsten MySQL Clusters @ Vonage
Vonage, the global SaaS provider with Cloud Contact Center solution (formerly NewVoiceMedia), is the leading Salesforce telephony solution. They immediately deliver up-to-date routing data to clients for thousands of simultaneous VoIP calls and other communication channels.
When there is a significant write load on geographically distributed applications, active/active MySQL clustering is needed. These applications require fast response times for both reads and writes, and they also need to share data on a global scale.
Join this webinar with Eero Teerikorpi, CEO at Continuent, for a walk-through of how the Continuent Team helped Vonage build a multi-region active/active MySQL Tungsten Cluster in AWS Cloud serving a global high-volume Cloud Contact Center.
Agenda
- Continuent Introduction
- How to build a global, multi-region active/active MySQL Tungsten Cluster in AWS Cloud for Cloud Contact Center
- Continuent Tungsten Solutions and Benefits
- Key Benefit Highlight: Global MySQL Availability
- Q&A
Presenter
The founder of Continuent is a 7-time serial entrepreneur who has more than 30 years of high-tech management and enterprise software experience. Eero has been in the MySQL marketplace virtually since day one, from the early 2000s. Eero has held top management positions at various cross-Atlantic entities (CEO at Alcom Corporation, President at Capslock, Executive Board Member at Esker S.A.) Eero started his career as a Product Manager at Apple Computer in Finland in the mid-80s. Eero also owns and manages a boutique NOET Vineyards producing high-quality dry-farmed Cabernet Sauvignon.
Eero is a former Navy officer and still an avid sailor on San Francisco Bay and around the world. Eero is a very active sportsman: a 4+ tennis player, a rookie golfer, a very careful mountain biker, and an experienced (40+ years) skier, both slalom and cross-country.
